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Get in Touch With
Live Well Support
Whether you're a participant, family member, support coordinator, or GP — we're here to help you navigate your options and get the right support.
Whether you're a participant, family member, support coordinator, or GP — we're here to help you navigate your options and get the right support.
Our friendly team is available Monday to Friday. We typically respond within 24 hours — and often much sooner.
For urgent out-of-hours matters, please call us directly. Our on-call team is available for existing participants in need of urgent assistance.
Fill in the form and we'll get back to you within 24 hours.
Simply contact us by phone, email, or via the form on this page. We'll arrange an initial conversation to understand your needs and how we can help. If you have an NDIS plan, have it handy when you call — but it's not required for your first contact.
For NDIS services, yes — you need an approved NDIS plan. For aged care home care services, different funding pathways apply. Contact us and we'll help you understand your options and eligibility.
We provide services across the greater Darwin region, including Darwin CBD, Palmerston, Tiwi, Casuarina, Rosebery, and surrounding suburbs. Contact us if you're unsure whether we cover your area.
Yes. We do our best to match you with a support worker who suits your personality, needs, and preferences. We also aim to provide consistent support workers so you build a genuine relationship over time.
We work as quickly as possible to get support in place. For urgent situations, we do our best to fast-track arrangements. In most cases, support can begin within a few days of completing the intake process.